National Highways Authority Of India [NHAI] — Wrong toll taken by Toll plaza - just double toll taken on 14-02-21

Address:

NHAI Dwarka Delhi Meerut to Muzaffernager

We have a valid fast tag since buying Car No.HR26DZ9532 and recharge time to time according to travelling.

Now as per Govt notification that they will charge double when fast tag not available on Car wef 15feb21.
Yesterday I have face problem to recharge Fast tag and balance goin to Rs 90.
But at WUPTL Plaza they deduct toll Rs85 + Rs85 for penalty. Ist of all problem fast tag 2nd balance Rs90 available in my fast tag wallet 3rd they deduct Rs170 cash. This is a totally violation of Norms of NHAI.

So i request to refund my Rs 85 which is taken wrongly by WUPTL toll plazza and take action on this WUPTL toll plazz.
Otherwise I am a Advocate, will go to file case in Consumer Form as well file writ for this irritation.