National Highways Authority Of India [NHAI] — Wrong/Excess deduction from Fastag

I travelled from BILASPUR (CG) to RAIPUR (CG) on[protected]. Night halt at Raipur. Return journey from Raipur to Bilaspur on 21-02-21. The following deductions were made from my Fastag at Bhojpuri Toll Plaza against Fastag No. E[protected]B15 D3EA:-

S No Date Time Amount(Rs) Balance(Rs) Trans ID
1) [protected]:46:16 PM 80 860 0010012102201348113591

2) [protected]:50:03 PM 40 820 0010012102210057028125

[protected]:49:05 AM 80 740 0010012102211112208873

It may be observed that I had not passed any Toll Plaza on 20-02-21 at 09:50:03 PM due to night halt at Raipur. Still an amount of Rs 40/- was deducted from my Fastag account.

Similarly, on 21-02-21 at 10:49:05 AM when I passed Bhojpuri Toll Plaza on my return journey within 24 hours, an amount of Rs 40/- should have been deducted instead of Rs 80/-. Thus a total amount of Rs 80/- was deducted in excess from my Fastag account.

Kindly refund the excess deduction of Rs 80/- (Rupees eighty only).

Vehicle No. CG10AJ8695
Contact No.[protected]
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