National Highways Authority Of India [NHAI] — Wrongful Deduction of fastag money

Hello,

My name is Ritesh and my vehicle number KA04MM7312 is registered with Karur vysya bank for fasttag. My mobile number is [protected].
On 15th may at night around 12.37AM i got an sms that Rs30 has been debited from my account at 6.26pm on 14th May. But I haven't even taken out my vehicle from last 10days. This is wrongful deduction. I tried to raise the dispute with bank, but KVB bank has only 2 options for complaining, one for duplicate charges and other for paid through cash. My case falls in neither of the scenario. Also, I don't have cash paid slip to upload.
For me this looks like a scam by toll plaza. There's definitely something that they are doing. Please look into this and take appropriate action, in addition to refunding my amount. I had called 1033 to raise the complaint on toll plaza, but they clearly declined the request and disconnected the call.
If not action is taken then I will go to the consumer court and police to report this scam

Thank you