[Resolved]  National Institute Of Open Schooling — Complaint against National Institute of Open Schooling (Headquarter Noida & Regional Centre Chandigarh) for misguidance and wrong information

Address:

Rohtak, Haryana

Respected Sir/ Mam, I applied for admission in National Institute of Open Schooling (NIOS), Noida for one year vocational course “Certificate in Computer Application” (vide reference no. V1334455) on 31st October 2013 through online admission procedure (after various times confirmations by NIOS representatives on NIOS tollfree no.[protected]. I paid all the fee of course by online (payment receiving slip attached herewith) and dispatched all the required documents along fee confirmation status printout to the concerned address {Incharge (Online Vocational Admission), Vocational Education Department, National Institute of Open Schooling, A24/25, Institutional Area, Sector-62, NOIDA-201309, UP} which is mentioned on Acknowledgement Receipt (attached herewith). I got confirmation status for my admission through NIOS website (confirmation status attached herewith). Matter-1 : I do not receive Student Identity Card and my books yet (even after 10 months) from NIOS. Matter-2 : The AI centre (study centre) which is allotted to me is not located at the address which provided in NIOS prospectus and all the provided contract numbers of that AI centre are wrong. I approach to another location (as told to me by nearby peoples of that location) but that was also wrong. I request NIOS (Headquarter- NOIDA & Regional Centre- Chandigarh) to change the allotted AI centre by email and also I met them personally (at both places- NIOS Headquarter NOIDA & Regional Centre Chandigarh) but they did not help me except some formalities. NIOS headquarter (NOIDA) ordered to NIOS regional centre (Chandigarh) to solve my problem but they did not respond to me even for one time. Whenever I called to NIOS regional centre (Chandigarh), some of the time the contact nos.[protected],[protected] found temporarily not working but most of the times no one picked the phone. And when somebody talk to me, they told me that this is not matter of Regional Centre (Chandigarh), this is a matter of NIOS headquarter (NOIDA) because you send your documents to NIOS headquarter (NOIDA). Sometimes behave of Regional Centre (Chandigarh) representative was very rude. Sir, I am a poor person who is doing a small private job, therefore my employer deduct my salary against the leaves which done by me for visiting from Rohtak (Haryana) to NOIDA & Chandigarh regarding my admission. My exams are in October-November 2014 but I am unable to prepare myself for exams without my study material & guidance/ support of study centre (AI centre). I lose my one year time and get stressed mentally, physically, financially; and the reason is NIOS Headquarter (NOIDA) & Regional Centre (Chandigarh). My admission details are as under: Reference No. : V13304455 Candidate Name : Sunil Kumar Father’s Name : Krishan Lal Malhotra Mother’s Name : Nirmala Devi Date of Birth : 15th April, 1985 Course applied for : Certificate in Computer Applications Enrollment No. : [protected] Applied on : 31st October, 2013 Admission Subjects : 711, 712 Admission Status : Confirmed Admission Fee : Paid (online paid on NIOS website) Allotted AI : Asia Technical Institute[protected]/22, Dev Colony, Rohtak, Haryana Phone:[protected], Res. [protected]) I want to refund my all money with penalty (which will be paid by NIOS headquarter NOIDA & NIOS Regional Centre Chandigarh to me) which has been spent in this matter (including admission fee, travelling charges, communication charges and etc) and you are requested to put penalty on National Institute of Open Schooling (Headquarter NOIDA & Regional Centre Chandigarh) for misguidance, wrong information and destroy my one year time). I hope you will be take strict action against National Institute of Open Schooling (Headquarter Noida & Regional Centre Chandigarh) who are playing with future of poor students with their misguiding sense and wrong information. Your’s Sincerely Sunil Malhotra Enclosed : Scan copy of admission related documents Print of all e-mail conversations (which held between me and NIOS)