National Institute Of Open Schooling — enrolment number not found

Address:

National Institute of Open Schooling, A-24/35, Institutional area,, Gautam Buddh Nagar, Uttar Pradesh, 201309

Dear sir/mam,

I have enrolled for sr. Secondary course through nios in the year 2018, stream 1 block 2. The admission was confirmed and the enrollment number:[protected], was also generated and i have received a successful registration mail from admin dept.

After few days when i am trying to pay the registration fee, while entering the enrollment number, its showing that there is no student with this enrollment no. There is no student registered with this enrollment number.

What is meant by that sir?
And after login by giving email id and password, there is no such enrollment number found or seen. It is blank. I have mailed to the director, secretary and other staffs regarding this problem, but there is no such response.

I cannot pay the exam fees also as the enrollment number is not found/exist.
The staff of regional center of kolkata behaved very rudely and cannot given the exact answer/reason of enrollment number not found. Else they were saying that it is nothing, just go for it and pay the exam fees. They never picks up the call neither assist the students properly. And leaves the seat while working hours.

Please do the needful as early as possible