National Institute Of Open Schooling — payment was debited two times

I miss stacey saunto would like to bring to your notice that while doing the online payment for d. El. Ed registration on 12/09/17 an amount of rs. 4545 was debited from my account but it showed on the site that the payment was not done, so i waited for 48 hours but still it showed that the payment was not done so on 14/09/17 i did another payment of rs 4545 and this time the transaction was successful.
So i request you to please refund the first payment which was done by me. Herebelow i am enclosing ma details.

Name:stacey abigail saunto
Enrolment number: [protected]
Email address: [protected]@gmail.com