| Address: | Kolkata, West Bengal, 700020 |
Dear sir/madam,
I would like to bring to your notice the following mentioned claim, policy and card number:
Claim no: ni[protected].1 & ni[protected].2
Policy number 10001122
Card no: gini[protected]
The reimbursement claim had been submitted in the last week of october 2018.
Your online portal on the current reimbursement claim status shows: ccn reported to ic for payment easi
It has been almost two and a half months and i am yet to get any intimation about the status of the reimbursement.
I had got in touch with tpa genins india insurance tpa ltd. By email dated 19th january 2019, genins has confirmd the following:
"this is to inform you that the above mentioned claim files have settled.
Ni[protected].1 - settled rs. 6899/-. Settled amount will send to division – v for payment.
Ni[protected].2 – settled rs. 5655/-. Settled amount sent to do-v for payment.
Regards,
Arpita bal,
Manager - customer care
Genins india insurance tpa ltd
15, ganesh chandra avenue, 3rd floor
Kolkata - 700 013
Mobile[protected]
Ph[protected]/303/304
Mail id - [protected]@geninsindia.com
Cin : u65910dl1996plc081300"
Request if you can update me on the processing status and how munch longer is it going to take to process the payment.
Awaiting an immediate response and thanking you in anticipation,
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