National Insurance Company — Claim not yet settled

Carpentar

from Mumbai, Maharashtra

Address:

Hyderabad, Andhra Pradesh, 500010

Dear sir,

Please find below the policy and claim details. I am associated to this insurance via c3i support services hyderabad and i have submitted for the claim on april 20th 2017 till date my claim is not yet processed, every time i call the customer care and ask for claim status. The only answer i get from them is "claim under process". There is no such proper co-ordination nor prioritization from them. Therefore i would request them to please process my claim at the earliest.

Policy no: 551800/50/16/[protected]
Claim no: hh[protected]
Claim amount: 7500

Regards,
Srikanth

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Comments

1953

from Bengaluru, Karnataka

Carpenter, As per IRDA guidelines, all claims of life/health insurance shall be settled within 30 days or in case of deficit of documents, insured person have to informed in writing to furnish the same including any other information as required, but in any case there should not be more than 3 months from the dt of receipt of claim. But all insurers are taking their own time to process & settle the claims, which will put claimants to hardship. However claimant can insist the insurer to pay the interest for delayed period without any valid reasons for delay.

Carpentar

from Mumbai, Maharashtra

Still awaiting feedback from National Insurance team. For god sake guys please respond to this complaint.

Thanks,
Srikanth