National Insurance Company — Claim settlement issue

Address:	Gurgaon, Haryana, 122001
Website:	Nationalinsuranceindia.co.in

Dear national insurance team,

With due respact, I would like to inform you that i have a car ( HR 55 V 7266 ) which is registered with name of Mohar singh, for which i am holding a policy of natinal insurance company policy no[protected].

Sir my car meeted an accident on 20th oct 2016, then i placed a claim in tak chand moters garage in Gurgaon. It was non cashless claim. So i puted claim request for reiumbushment of Rs 21533/- this file was handed over to national insurance surveyor mr. Farukh khan on date 25th oct 2016. After a month in November ending when i went to jhandewalan national insurance office for take the statues then found that they didnt had any file with them office, when same thing asked to surveyor mr farukh khan then he said that sorry i forget to submit this into insurance office. He submitted the file around December starting or Nov ending in jhandewalan office in delhi.

In jhandewalan Delhi office my file is taking care by mr. Avneet anand, he said that your reimbursement process will take time around 15 to 20 days. But in that duretion nothing happened. I tryed to connect with office and also try to call Mr. Avneet anand no body responding my call and if any one of their pick up tje call then only said will take around a week more.

Till now i visited the national insurance office jhandewalan delhi around 5 to 6 time but there is no response. Even yesterday Mr. Avneet anand said that you will come here again and again then we will reject the file and will not give any single penny. He also said that we are govt employee nobody can come againt us. Sir if i will not get any response then will go to IRDA also, and there will leagel action if required.

Sir i am a taxi driver, don't have much more free time to reach you. And also not a rich man so that i can leave it.

I would request you to kindly look into tje matter and do needful. I am sending this mail with the help of like you any well educated person . And hoping that you will take some action.

Warm regards