National Insurance Company Complaints & Reviews

Sir,

I, jayasri k was trying to renew my two wheeler insurance policy number[protected] chasis no mbljf16ec9gl06918. My new policy number is[protected]. While trying to renew, my first transaction failed, but the money rs.901 was debited from my bank twice.

Details are as below.
[protected]:[protected] [protected] nationalinsurancecomkolkatain-25/11/16 21:29:31 901

Kindly refund my money to my account number immediately

Thanks and regards

Dear Sir/Madam,

Good afternoon,

According to your medi claim procedure I have submitted all documents.

thats are

1.All cash paid bills.

2.All Prescriptions.

3.Blank check of bank acount.

4.Identity Proof.

5.All medical test Receipt.

On 18th November 2016 at Gurgaon branch, Plot No-277, Udyog Vihar, Phase -IV

Claim details are,

Name:Rabindra Samal

PolicyNo:251100/46/15/[protected]

Uhid No: NIC[protected]

Claim amount: Rs :6044.50

Mobile No:[protected]

I am not getting my mediclaim amount (Rs:6044.50)

So kindly do the needfull action.

Thanks.

Rabindra Samal

.

Sir i am a very long policy holder of national insurance andwith reference to the above mentioned policy,[protected]please note that the payment through is not working from your portal... And message blinks as "please contact to your issuing branch" and when i visited your office at 8 india ex place on yesterday they said that migration has not been done... And it can migrate only with password of manager... But unfortunately manager is on leave for 8-10 days... So i am unable to know where is the fault of a consumer... Why i not i will able to take benefit of online renewal... You are requested to kindly do the needful to make online payment. Ggyaneshwar sharma. [protected]/[protected].

Our mediclaim policy no
[protected]

due date was 02 dec 2016
there was no automated advance notice for premium,
since it was after "demonetizing" ; i could not send NEFT to my agent.
so, i sent chk on urgent basis by Courier ( double charge ).
we recieved sms thatind=suffiecnt balance on saurday and asking to fill in sufficient money ... which we did it on saturday-sunday night.

still appears that - your company is not following OWN suggestion; just not holding ONE day?
or expect to reach net-banking as soon as receive message - go for NET connect only!

If so, pls don't make suggestion for name-sake only ! it appears to fulfill requirements of CSR - just a formality.

Now, if your company really means CSR in true sense, pls pls resubmit it once more

then pls confirm

From: Devchand B. Gangar
To
The Grievance department,
National Insurance Co. Ltd,
Mumbai.

Sir,
Sub: Claim rejection by your Mumbai Divisional office III, Borivali & misguided by Agent
Ref: pol No.240100/48/15/[protected]
With ref. to above, we complain that our claims were rejected by your above office, (we are attaching a copy of claim rejection Letter & copy of complain letter against your agent Mr. Sumit Chheda)
Some Facts,
1, Mr. Devchand B. Gangar had been a loyal policy holder of Oriental Insurance Co. Since last many years, but some of concern of previous agent we PORTED This Policy to National Insurance Co.
2, the entire procedure like feel up of proposal form, filling all columns, doing sign on proposal form was done by Mr. Sumit Chheda (You Co. Agent),
3. at the time of shifting of policy from Oriental Ins. Co. To your Co., we had cleared all facts to Mr. Sumit but, He informed us that in PORTABILITY no medical check up is required (AS WE HAD SUBMITTED LAST 4 YEARS POLICY COPIES OF ORIENTAL INSURANCE CO.)
4, Mr. Devchand Gangar, then was 72 years old, how can he write GOOD HEALTH? Or why your Co. Accepted his policy without any Medical reports,
5, by checking of last 4 years pol. Copies of Oriental Ins. Co., your Co. Must aware of Medical & claim history of Mr. Devchand Gangar,
6, it shows that we have been misguided by Your agent Mr. Sumit & your Co. Also,
7, Your co. accepted policy of Mr. Devchand Gangar shows that co. is aware of all facts.
Keeping all the points, we request you do favour o[censored]s & order your Division Office to settle our all pending claims as early as possible.

Thanks & Regards
Prabodh D. Gangar (son of Devchand B. Gangar)

We regret to draw your attention towards non-payment of our bill for cataract surgery given long back & large no. of reminders given .Before we file suit under consumers protection Act at Ajmer & lodge complaint before IRDA & national cons umber protection dept., goot of India we give you an advance intimation .In case we don’t receive amount within a week we shall have to resort the remedial action at your cost .You should take up the matter before your TPA . Who is spoiling your company’s reputations also

Sir, my medical policy no 270707/48/15/[protected], of national insurance through bank of India Nasik road in the name of M P AGGARWAL & MADHU AGGARWAL.

The same is due for renewal on 12th of Dec 2016.

I have bad experience to get it renewed on or before expiry date every year . in spite of my reminder to bank of india for renewal bank fails to renew it in time and always says shortage of man power or reminder from national insurance not received. Result is i have to suffer and run around to get it renewed in time

I request my above said medical policy to be renewed before 12th Dec 2016. I have sufficient balance in my a/c.

and also request to change the address as " PRINCE TOWN ROYAL, F. NO. B/1--802, NIBM ANNEXE, UNDRI ROAD UNDRI, PUNE 411060 ( if needed address ID will be sent.),
Pls instruct the bank of india nasik road branh and national insurance nasik road to do the needful in time and inform.

Regards
M P AGGARWAL [protected]

Sir,
I am inviting your kind attention to the following facts:
1) my supersplendor hero honda motor bike was stolen from my residence govt quarter on dated 04.12.2013.
On the same day i informed the manager, national insurance company krishnagar branch, nadia west bengal in writing.

2) i lodged case in the krishnagar kotowali police station regarding theft of my motor bike.
Case no 1766/13 dated 04/12/2013.
U/s 461/379 ipc..

3) my insurance policy number is 154001/31/13/[protected]
Certificate no is 154001/31/13/[protected]

4) police investigation, inspection by the inspector of national insurance company, court judgement and procurement of f. R. T. Report, final acceptance by the judge of the court took too much time. Finally i became able to submit all the documents in the year 2015, october 2015.

3 years from the date of theft of my bike and 1 year from the date of submission of all mentioned documents including key of the bike, purchase paper, registration certificate have passed.

4) i had met d. O. Parimal babu and requested for paying my claim whose value is only rs 22500.00. But the said person told me that it would take more time as the case has been closed. But i don't know the cause of closure of my case. What they did all were beyond my knowledge.
5) even today i talked with do mr parimal babu but he could not give me any assurance. He told me that they have sent the matter to the head office located in kolkata a few months ago and the matter is lying pending at their end.

I am feeling very upset regarding the progress of the matter.

I apprehend that i shall not get the compensation from the company till the end of life.

I am also concerned about the matter whether the company is only interested in collecting money from the policy holders and completely indifferent towards paying the compensation to the affected person.

Sir, i want justice in this matter and request you to be bold enough to intervene the matter with the office of national insurance company krishnagar branch for tendering total non co-operation so that i can get the payment without further delay.

My address is:
E/1 circuit house compound
Krishnagar, nadia, west bengal
Phone no: [protected]
Email address: [protected]@gmail.com.

Please acknowledge the receipt of this letter and mail me in the above mentioned gmail address at your earliest convenience.

Yours sincerely
Sandip kumar de
E/1 circuit house compound krishnagar nadia pin 741101. Ph no: [protected]

I have submitted all original Reports, Bills & Doctor's advice to the Official Mr. Rajib Chakraborty on 11/3/2016. I had spent Rs. 3, 650/-(Three thousand six hundred fifty only) as per directives of National Insurance's Good health check up scheme. An amount of Rs. 1000/- (one thousand only) has been sent to my Bank A/c on 21/11/2016 . That was also made after lodging complaint.

My policy no. 100600/48/15/[protected].

My earnest request to please look into the mater as I can get my claim as per directives of Good Health Check up scheme of National Insurance.

Thanking you.

SAJAL KUMAR GHOSH.

Policy no-101600/48/15/[protected]-effective date-08.12.2015-07.12.2016

I sanjay bagaria the above mention policy holder would like to request you please registered my complain
Against the agent name-anand kr. gupta. sales code-3013. cell no-[protected]

Sir, i am fully frustrated with the unrully and unresponsable behaviour of the agent mr gupta, he never renew the policy on time, due to him my policy expiry every year, he is less bother whether the policy get renewed or not, after the renewal of the policy he never handover the new policy to me i have to chase him through mobile call for months, earlier one year i have not received the health insurance card for two months after so many mobile calls to him he informed that i will get the said card after 6months, i waited for six months but i have not received the health insurance card i try to contact him but he never attend my call, then i enquire from other source and went to the office of tpa - genins india they informed me that they issued the health insurance card within 1 month from the date of the renewal of the policy since it was send by ordinary post it may have lost, they scould me that why i am reporting to them after 6 months i should contact them earlier i felt so embraced in front of other people, then i inform them that i was misguided by the agent mr. anand kr. gupta.

Sir i further would like to inform you that i have never appointed mr anand kr. gupta my insurance agent for my above mention policy, i had not sign any authorization letter regarding this and i have no knowledge how he become my agent, my authorise agent was mr. shyam sunder sarayan, sales code-12001.

I would like to request you with my folded hands, please investigate this matter and take the necessary action against him.

To whom it may concern

My indica vista car no wb57c 2015 has been fallen to an accident near berhampore murshidabad, district on 28.08.2016, repaired from lexican motors, berhampore and have a policy with u. Policy no-[protected]. Claim no-tmi 00001643.

The valuer estimated the amount and sent to ur berhampore branch, he told that near about 60% of the total replacement and repairing cost will be borne by u.
So i draw your attention to check the matter and give me a feedback. I am confused now.
Pl do the needful.

With regards
Amrita malakar
M-[protected]

I have lot hassle with this insurance company I can not renew my policy thorough online, most of the time their server down nor not accepting my policy to renew saying policy digits having eighteen only minimum 20 digits is required
Regarding the above issue I been chat several times with customer care they does't provide any information about it

my email id missing in policy but they placed in address column how their...

Hi team,
My self mr. suril jain ([protected]), i have policy for mediclaim from national insurance company limited. my policy number : 301200/48/15/[protected]. my policy agent name is mr. nehal m thaker, conatact number: [protected] and his agent id is : [protected].
My policy validity is 02/01/2016 to 01/01/2017. my icard number is : hhs1.[protected] and businees source id/ dev off id: 041018.in my policy i do sharing with my wife her name is mrs. jyoti jain.in july-16 my wife got high fever and due to that we admit her in shree krishna hospital (dr. ramesh patel) where she was admitted for 2-3 days for the tretment. i had well informed my agent for this incident and i asked him can we do claim for the same since i had policy over 8-10 yrs and i never claim even single time. as this was my first time for claiming so i called him and convey all things to him. after confirmation of him i propsed my case for mediclaim so i do have to pay extra charges as all knowing while claiming extra charges need to pay. after 3 day in hospital yet my wife health was not improved and even medical report is also showing the same so dr. ramesh patel suggested us for ms (master in surgen) as he is md (master in dispencary). so dr. ramesh suggested us for dr. pradip jain. while reaching him after and studing the case which is given by dr. ramesh patel doctor suspect pyrexia on her right brest. so he suggested us for the opperation. i again called my agent and explain him all senario. he still said that don't worry he will mange for mediclaim and suggested us for kepping the bill. after operation my wife was admitted in the hospital for 2-3 days mean while i was busy in completing the document process. both doctor spoke with my agent also and they also explained him about my wife dises and how we can claim. as per his guidence both doctor prepared the document and we submitted him each and every origanl document to mr. nehal. after that since 10-15 days gone no update come from him so we call him he say your file is in process will complete the process with in 2-3 days. so we waiting further. after few days we got one query latter from the company query latter no : ccn:hh[protected]. and as per the later agent suggested us that company want some past history for case so from both doctor as he said and even he also again had a word with both doctor and as per him both doctor has given in written case past history and my father has personlly subimited the document to him.
After that also for more 30 days we wait as per his suggestion but still no phone from him so again call him and he said his boss having "chicken guniya" so will come post diwali. we again followed his word and wait completion of diwali. after diwali complete agent call is not come so again we call him for update this time new story that signing officer is only one the office and his father is died so he will come after few days. this is rediculas that in company only one claim sensing officer and if he is on leave there must be someone for claim settlement.
I am very old customer with the national insurance company and i had faith in the company. i do have my personal acccident policy, vehical insurance my all family member accident policy and mediclaim also. this is first time i claiming and having very bad or even i said worst experaince for claiming. i request to company please settle my amount on priority and my agent shri nehal is worst agent i ever faced because he is not even calling us for anyhting and every time we have to call him for the update. this is not ethical businees approach. i had called him more than 100 time and every time he is givinig new date and new reason. as we claiming first time he is behaviour is also rude. we had given him so many refrences for the business and every where he got the policy also. if i not satisfied then i also need to share them my experaince with company and agent. so have doubt for contuning them also with the company also. i request company to take action aginst him. i further tell that if my settlement is not done then will have to think for changing my insurance company due to the agent only.

Regards,
Suril jain

Meri gadi left side se dash ho gyi lekin jab meine chindwada mei denting paintings krwayi to unhone Jo colours kiya vo pehle wale colour se bilkul bhi nhi milaya gya jisse hmari car ka look hme bilkul acchhaa nhi lg raha h bohot different dikh raha h ...colour bilkul bhi pehle wale colour se match nhi ho raha hai
Please हमारी की गई शिकायत का समाधान करने की कपा करे |
हमारी कार का Registrations no. है
MP48C5035
Mo.no. [protected]
[protected]

Member Details:
Patient Name: MS. SIMONI JIGAR SHAH ID Card Number: [protected] File Number:
(View Scan Document)
File Number: 17RB08NAK2330
Admission Date October 1 2016
Discharge Date October 4 2016
Claim Received Date 18 Oct 2016
Claim Amount Rs.67983
Bill Amount Rs.67983
Hospital ASHISH MATERNITY HOSPITAL
Treatment Type HOSPITALISATION
Approved Amount Rs. 30000
Approval Date: October 22 2016
Payment Date
Payment Ref. No.
Status: Settled
Other Deduction 37983
Copay 0
Excess Deduction 0
Deduction Reason
View Other Details

Above mentioned is the detailed of claim. Claim settled on Dt.22/10/2016. TPA told that claim settled & amoount credited to ypur account within 5 tio 7 days. Till date settled amount not received. TPA today told National Insurance Co. not given money for the said claim.

I had bought my car tata tiago at muzaffarpur (bihar) and done insurance by national insurance on dated- may 2016. Badluck my car has accident on dated-04.09.2016.
But my refunfable price not refund yet by national insurance.so I have decided that I complain you otherwise I complain in consumer court

Shiv pratap singh
Car- tata tiago
Insurance-national insurance
Place-muzaffarpur(bihar)
Mob.- [protected]
Car no.- BR06AY 1183

Respected sir
I am from delhi and my car acedent in utrakhand highway.and i am repair my car from my side with own expensesis and national insurance companey tell mein that we will payout all amount which you invest at the time of repair but the sarvier Mr. Balveer sing and his contect no [protected] this person from kashipur and halduwani branch of national insurance offc and gave my claim paper to halduwani offc and also not pick my call aprix 2 month ago..balveer jo hai vo fon recved nahi karta hai or mai halduwani offc call karta hu toh offc wale khte hai balver ko bolo vo paper jama kare apki lakn balveer fon nahi utha raha or na he paper dekar aaraha hai..plz help mein i am faceing big problem or aise insan ko job par rakhna bekar hai jo offc time mein bhi nashe mein rahta hai jo usko fon ka bhi pata nahi chalta..

From
Nallaswami.k.a
Gobi
Erode[dt]
Tamilnadu.
Policy numbers
[protected]

Respected sir,
While i am trying to renewal from online, i am unable to reach the national insurance web address [www.nationalinsurenceindio.com], if i click this web address either lic or other adds & web sites are coming, what is the reason .are you encouraging other private insurance companies by restricting or avoid customer to reach the national insurance company web address.

Dear sir,
After 6 month dhs company settled my claim no - dhs16z15218. Dhs company already inform me about claim settled through sms on my mobile as on 14/10/2016. But till date i have not received any payment from his side. National insurance company also inform me about claim settlement through mail. But till date any payment received to me.
Kindly look in to matter.

Dear team,
Insurance policy copy not received for my two wheeler

Kindly send soft copy of the insurance policy on my email id i. e. - [protected]@gmail.com

Details are mentioned below as -
Name - navin kumar
Vehicle - hero splendor plus pro
Reg. no - up32eu2281
Engine no. - d9c05784,
Chassis no. - d9c05583
Policy period[protected]
Insurance co name - national insurance (vehicle dealer online portal)
Two wheeler dealer name - g m automotive (gomti nagar, lucknow, u. p)