National Insurance Company — medical insurance claim no. ccn#15495581 under policy #55112/50/17/10000246

Address:

500080

I refer to my claim no.15495581 for rs.36, 000/- for cataract operation
An amount of rs.3000/- being cost of instrument charges and phaco tip are dis allowed for unknown reasons. I was informed that the above amounts are not payable as per policy terms and when i insisted for specific terms of policy under which the said amounts are disallowed. I was informed that the said amounts should have been included in hospital expenditure instead claiming separately. This can not be a reason for disallowing the expenditure incurred by me and i insisted for reimbursement of the said amount, i have been directed to you.
The operation can not be done without said instruments and they are necessary expenditure. Hence i once again appeal to you to consider the amount for reimbursement without further delay