National Insurance Company — mediclaim approved, but payment not received for more than 3 months

May 02, 2018

Updated by satsow Hi,
Good Evening, My name is Sathyamurthy. My claim no is NICMRO-3/13853 - PARK Mediclaim TPA
I have submitted all original documents to Park Mediclaim TPA insurance comp.. And they submitted to you 3 months back. As per checking with TPA, claim process has been completed and approved from TPA side, but still the payment is pending for more than 3 months. TPA is stating that they have sent my claim file to National insurance before 3 months and national insurance is making delay in payment posting. While i tried to call both TPA and national insurance for the past 3 months but no one is picking up the call and responding. Actual claim intimation date for the said claim was on july 2017 and it is pending for almost 10 months.
i still had not received the amount yet I try to escalate this with several emails but no one is bothered about it and it's me who have to suffer without money Company's want the payments on time but when it comes to customer to claim and get money back they have 1000 of reason why there is a delay and why they can not pay but if you miss one of their instalment they don't know you at the time of claim.

Claim NO: NICMRO-3/13853
Patient Name: Sowmya S.
Policy No: 240401/50/16/10002323

Also screenshot from TPA website is attached for your reference.
Kindly do the needful at the earliest.