National Insurance Company — Money got deducted, but policy didn't get renewed

Respected Sir/ Ma'am,
I was renewing the insurance policy of my vehicle (Policy Number :[protected], but when i did the payment the money got deducted from my bank account but the policy didn't got renewed.
So, i request you to please look into this issue, and try to refund the money in the original payment method.
Transaction Reference No : WHD[protected]
UPI Ref. No.[protected]
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    National Insurance Company Phone
    +91 33 2283 1706
    +91 33 2283 1705
    National Insurance Company Address
    3, Middleton Street, Prafulla Chandra Sen Sarani, Kolkata, West Bengal, India - 700071
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