National Insurance Company — money in transit, policy no. 200902/48/16/[protected]

Address:

Nagaon, Assam, 782435

A genuine case of money lost in transit has been rejected by branch manager showing the gross negligence from the part of the employee.

However, i do not agree with the reason because this policy was taken to cover such incidences. Therefore, the explanation defies the objective of this policy.
The policy covers 13 authorized persons but the insurance agent never requested the names of those authorized person. The money was stolen by an unauthorized person but he was not carrying the cash. This should be treated as theft case and compensate to the owner. The premium is paid for such incidences.
Please note that our firm pays premium approximately rs.3 lakhs each year for last 10 years. If your company tries find a reason to avoid to settle any claim, why i shall take any premium based on your silly assessment.
I would request the forum to review the fact in depth.in addition, i would like to contact your vigilance department to share my experience regarding how underhand dealings are in practice for claim settlement.