National Insurance Company — Non issuance of medical card & allied info paper

Address:

Ghaziabad, Uttar Pradesh, 201012

Medical card & other documents for renewed mediclaim policy no.[protected] has not been received after a lapse of 4 months. Photographs were provided to agent on wapp and reminders given on same mode several times is not yielding results.

We gas identical problem last tear also when the card was issued after 6 months and after sending communication to c& md.

Quite amazing that in this time there is no body to do follow up. It's a poor customer care & service. Perfect case to be taken to irda & pmo.

There us another major problem for which need to meet ombudsman & cvo. A uncaring attitude has coated me over 2 lakhs and the best part is the national insurance office on 4th flr ansari road which did my mediclaim policy in 2011-12 has been shifted no one is giving info about location of the office. Second in command over there agreed to the mistake of having missed typing "condoned" could not be traced at all since office is closed. This second issue which need to be addressed. I being a sr. Citizen certainly seek help on this issue.