[Resolved] National Insurance Company — Pre post claim regarding and change daughter & son name in policy (endorsement)

Praveen Kumar Tondak

from Chandigarh, Chandigarh

Address:

122001

Dear sir
I have submitted all document of pre post claim in 2015 to nic againt. But till now it is pending & close the file from nic end. Your agent nt pic my phone & not reply me. How can get solution. Pl provide.

My another query, i want to change my son & daughter name in policy as per actual name. I have submitted all document like adhar card, school i card of both to my agent. But till now 25 day gone no feedback come from nis & no reply from ur agent. He is not picking my phone. What i can do.

If no solution get, i will go to consumer court regarding both issue. & will complaint against nis & nic agent. I have all proof for this.

Ur agent service very poor & he is not picking phone again n again & no reply comes from his side. Pl. Tell nic person name and no. Which give solution to me.

+1 photos

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Sep 9, 2016

Complaint marked as Resolved

National Insurance Company customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2016

National Insurance Company Customer Care's response Dear Sir, We thankfully acknowledge your grievance. Due to technical complicacy of grievance redressal, it is very difficult for us to redress grievance in this forum. You are requested to write your grievance at customer.[protected]@nic.co.in You can also directly lodge grievance at nationalinsuranceindia.nic.co.in or igms.irda.gov.in Inconvenience caused is deeply regretted.