National Insurance Company — staff is useless

Address:

401105

Jayesh and abhay are national insurance vasai branch staff my client had submitted is claim papers on 19th december but calim has been not settleted from last 1week we are calling them but they both or not giving bit response also about claim prosses whenever we call they sometimes say server is low, sometimes say call later and else they dont pick up the phone today i said them that i will compalin and say to take action against your job then they said do whatever you want to do my clinet policy no is[protected] here by given by me plz see to it and give rply as soon as possible.