National Insurance Company — tpa company harassing me

Address:Faridabad, Haryana, 201310

Dear sir
I dubmitted all original papers to raksha tpa after my major surgery rightly on given time.
They asked more papers which i sent again on time but now without seeing the genuinity and seriousness of my case i have got a mail saying that my file is being closed and no enquiry will be entertained.
I am 8/9 years old customer of your company amd always served the best on time but surprisingly this time raksha tpa is not dealing well for which i will be bound to approach courts, pmo office and all strong authorities to get my claum back, which may even cost you higher as customer is paid for all court proceedings also after that
Kindly look seriously into the matter as soon as possible.
Thanks in advance
Parul
Memberid : m[protected]
Policy no : [protected]
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National Insurance Company customer support has been notified about the posted complaint.
Sep 09, 2017
Updated by Parul b
Sir,
Mediclaim company rules say the patient will be paid pre and post operative expenses. Raksha TPA Faridabad is not even paying that amount other than my several genuine claims.
Their customer support executive Ms. Mala Mandal asked me to mail a demand for whatever the company finds suitable for and even after receiving my request, same mail of the closure of the file has come from their end.
kindly guide me how better I can proceed to fight my case.
thanks
Parul
Complaint comments 

Comments

Claim No: CCN HH[protected]
SHORT CLAIM PASS BUT NOT Received till date,
UTR no issued on 07/07/2017
as per ins co and TPA said your claim is settled on 07/07/2017 but till today i have not received any amount for thr same

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