National Insurance Company — Unfair and illogical deduction done in my claim CCN 13962966 Heena P Patel

Address:

Surat, Gujarat, 395005

I have policy of Sum insured 5 lacs, , claimed 1st time in 4 years, My wife Heena patel claim was lodge and was settled but deduction were done on higher side Rs. 17, 110/- when asked for the reason, I was informed that deduction was done for Rs 2000-co2 charge, Rs. 10, 000 Excess of Reasonable, Necessary & Customary Charge in Pharmacy & Medicine Charges., Rs. 300/-Linen, Rs. 810 gloves, needle, underpad, other excess of nme, ( What is nme ), Rs. 2, 000 oxygen charge.Rs. 2, 000 Excess of Reasonable, Necessary & Customary Charges in Surgery chg.
So charges which are required during surgery has been deducted, like Oxygen charge, CO2 charge, Pharmacy chg, needle chg, gloves chg, nme chg etc and excess chg, This all charges are done during Surgery So why charges are deducted.This is very unfair and illogical in terms of deduction made.So please credit my deducted amount as soon as possible.