Hi,
My name is kanwar ajit singh gill, we have been through dr kapur’s the healing touch eye centre for the eye surgery of my daughter arshpreet kaur as on 04 august and her eye problem is not older than six months.
Find alongside attached email communication and associated documents for your support and just we had received a whatsapp communication from one of your executive harish kumar that “preauthorization cannot be extended at this point as surgery is not payable as per policy t&c as the same falls under cosmetic”.
Afterwards, we have had a words with mohit arora who is from dr kapur’s the healing touch eye centre and he has suggested us to contact you back to inform you that this is a not plastic surgery and surgery is about to have strabismus surgery which has already been planned to be happening on 17 august.
Hope this would suffice to clear out the doubts and take measurable steps accordingly in order to have surgery timely and not to linger on since it is required on top most priority.
Your reply is awaited and if you would be requiring any additional document or clarification then do let us know at any point of time.
Policy no –[protected] and uhid - [protected]
Kanwar ajit singh gill
+91-[protected] Was this information helpful? | 
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