| Address: | Mumbai City, Maharashtra, 411040 | | Website: | enps.nsdl.com |
Hello,
I completed my NPS registration and received PRAN kit. This was reasonably smooth although there were a few bumps along the way and I had to reenter information.
Now I want to invest 50K into my Tier 1 account for tax benefit before March 31. Unfortunately, the only options are 'Voluntary' and 'Tier II'. I don't know what these options are.
Now here is where the problem begins:
1) Toll free number [protected] is useless without an "id" which I don't have. The PRAN number doesn't work, and if you don't have "id" it disconnects. There is no option to speak with a human.
2) Mumbai number[protected] is picked up either by security guards or keeps ringing.
3) No response from info.cra @ nsdl.co.in
4) Email server bounce back for enps @ nsdl.co.in. Mailbox full! Seems like the mailbox is overloaded with complaints!
How do you contact these guys?? If I cannot transfer 50K by March 31, it is was pointless to open the account.
On the other hand, I'm thinking whether I should really go for this scheme now, if it is so hard to reach them to put you money in, it must be harder to get money out and that too at age 60!! Was this information helpful? | 
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