National Travels — no proper response from bus operators

Address:Chennai, Tamil Nadu, 603103

Today the demise of karunanidhi, bus operators were not confirmed the bus status. They don't even call inform about bus arrival. I was calling them from yesterday evening and i have the call proof. I booked ticket at 8.40 but bus operators informed me at 8 to destination and talked irrespectively. Pls cancel my ticket right now. If you guys won't able to cancel then you would meet consequences.
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I talked to Sathish Kumar S who is the admin of National travels Chennai who did not respond rudely to meet in consumer court. They said they could not refund the amount as bus has arrived already. Where as I called at 8.30 and talked to Gokul one of the bus operators, he said he will cancel and refund the amount. So I want to raise a consumer complaint against National travels Chennai.

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    Chennai
    Tamil Nadu
    India
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