[Resolved]  Naukri.com — classic database access.

Address:Bangalore, Karnataka, 560079
Website:login.recruit.naukri.com

Hi,

Greetings from Newly Started Consulting Firm
We are new company in the industry, we approached sales team for purchase of Naukri Database for our consultancy, since we are newly established company we wanted go ahead with Naukri Premium Database access for initial 3 three months, but during the discussion with Sales team, Mr. Sethu Kumar, Assisting Mr. Dipesh Uppal Manager Sales and VP Sales Mr. Naveen Jha has literally cheated us by offering Classic Dump Database we purchased the Classic version of Naukri database access on 1st Nov 2017 from Nov - March 2018 there are Zero yielding as the classic version doesn't offer good quality, as per the sales guys they assured the quality over quantity. There is no quality and quantity we are left cheated by the whole sales team mentioned above non of them are professionals they doesn't value the end customer, once the agreement is done. you don not expect any response from them. The problem has not been resolved still. what ever search you give you will get hardly one relevant resume.
We have been cheated by the entire sales team, no efforts are made, now they are marketing the premium if you want the quality and quantity than you must upgrade it Premium, the hard-earned money spent on Classic is gone in vein.

This the response what we got, before purchasing they assured so many things.

They falsify and cheat the customer by assuring so many benefits not only that when the results where not coming when we asked for Premium Trial for three days they gave Classic one more login by falsely telling us its premium.
The person who worked 8+ years on Premium Version they know the difference pretty clearly. When we escalated this they removed Mr. Sethu from this account another guy Mr. Rajat. This guy was also unprofessional or you can call him a popet in hands of Mr. Dipesh, Mr Dipesh has played nice game by covering up all the mistake of his team.

Mr. Dipesh should be removed from his job they must compensate the loss we had by all possible means.
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Jun 26, 2018
Complaint marked as Resolved 
Naukri.com customer support has been notified about the posted complaint.
Verified Support
May 24, 2018
Naukri.com Customer Care's response
Dear Sir/Ma'am,

Greetings!

We express our sincere apologies for the displeasure caused to you.

Please share your registered email-id to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com.

We would like to assure you that Naukri.com prides itself on being customer-centric

Thanks & Regards
Team Naukri
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