Naukri.com — Complaint regarding paid services

Website:

www.naukri.com

We had taken a paid service on naukri.com for job search around two month ago but havent received any job offer till now. The job application which we are getting to apply we had already received before taking this service and applied. There is no difference in applying for job through this service or applying without this. We are highly disapointed with the service and assistance. Are these services really mean something or these are just a way of earning extra money from the job seekers who are desperately searching for jobs. This is just a way to play with the job seekers. Before taking the paid services we used to get so many call saying our paid service is this that and we will be continuously assisting you related to your job search. After taking the paid service worth rupees 6809 we hardly got any call for assistance or further inquiry and even if we are calling for any query there is hardly anyone replying properly. We had given the contact number as [protected] to call in case of inquery but that person hardly picked up any call even we called one day back and by chance he picked up but cut the call saying he ll provide solution withing half n hour, its already more than a day and he never called back. Infact we called on the customer care service so many times regarding the complain but we received the reply that our job is just to send the mail for jobs but to make a call is not our responsibility, its your responsibility. Then what is the difference in taking this paid service worth 6809, like that before also we were applying for jobs. This is really a very negligence reply and we never expected this from such a great service.6809 is not a small amount for normal ppl like us to pay but as we were in need of job and before paying the amount we got so much concern from naukri.com agents for paid services so we trusted and took but this is such a fraud service and is meant just to loot the innocent people