[Resolved]  Naukri.com — completely satisfying paid service

Address:

Kolkata, West Bengal, 700075

Registered no. [protected]
Sagnik chatterjee
Chatterjee. [protected]@yahoo.com
I availed/paid of the naukri jobs4u service on 6th january, 2019. As per the original communication, iwas supposed to receive a job mail every tuesdays and thursdays for the service i paid for.
But i did not receive any job alert or jobmail after 29th jan, almost 1 week. Also i am supposed to receive sms alert everyday.

When i complained i was told that the alert service is free and i will only be sent mail as and when they have the relevant jobs. If the job alert smss are a free service, and they are not sending me any jobmail for the past week, i dont know what services i am supposed to get for the jobs4u service that i paid for as i have not received any other services beyond the alerts.
I should also mention, that while i was paying for the services i was never told that the number of jobs will suddenly fizzle out and i would suddenly stop receiving job mail alerts. That was a sort of information withheld at that time and is only being shared now. No prompt resolution, no call-backs from the helpline (Which they assure you of), no alerts, wrong assurances. You have to call the helpline 10 times for a solution and even after that you dont get any.