Naukri.com — Demand money of rs 10. after I checked my account its deducted of Rs 29000/-. I want refund my money

Website:transfernaukri.in

Date of incident[protected]
I had a call from Naukri.com a executive the Contact no [protected]. She said she called from Naukri.com. She also said that my cv has been shortlisted for various co., They will share the details of the co. but before the Interview rounds she said the naukri.com amount charge of Rs-10.I said ok if charge of Rs-10. Then she sent me the link https://transfernaukri.in/. After that the procedure amount charge of Rs 10 when i try to pay through Net banking when I entered OTP but that time amount are unsuccessful. And within a minute I got SMS that amount has been deduct of Rs. 29000/-. After that i check my account for confirmation. After that I talk with her She told that amount will be refund to your account within an hour, but till now amount not refund yet. Kindly please help me on this matter. Its hard earned money & also survival for my family. Kindly help in this matters. I need this amount. Kindly see the attachment of bank statement and phone no and wats app no.
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Dear Riya G,

We thank you for writing to us. In order to help you with your concern. Kindly share below details with us.

1. Have you availed services from naukri.com (YES/NO) -
2. Your email id -
3. Contact number -

IMPOSTER DETAILS (Information regarding imposter - who charged you for job offer/threading)

o Website/email id -
o Contact name of imposter/number/email id -
o Amount deducted -
o Contacted regarding (job offer/threatening/other reason) -
o Mode of transaction – (Online/NEFT/UPI, other) -

Further, we would like to share that the call is not associated/ part of Naukri.com (Info Edge (India) Limited) and this call was not made from Naukri.com or any of our associates.

Please refrain from taking calls from this agency / person as they might be misusing Naukri’s name and credibility.

We’ve received such complaints from other jobseekers as well in the past and on the basis of our findings we advise you to be wary of such emails and do not volunteer information on:

• Credit card numbers or bank details over phone or email
• Call back phone number
• Monetary transactions, money-transfers, or payment for job applications, conducting interviews, or any other such employment/recruitment related benefits
• Contact details for a guaranteed job or money to process visa for emigration

We advise you to exercise extreme caution before acting on any such fraudulent emails/calls and always check with the actual recruiter before paying for interview, offer letter, etc.

Naukri.com takes the best possible measures to protect the interest of our job seekers.

Please feel free to revert in case of any query and we would be happy to help you.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email :  [protected]@naukri.com
In case you are a free user, please write to [protected]@naukri.com
Riya G's [Complaint's author] reply, Aug 12, 2023
Shikha Ma'am,
Please here are some details as per your requirement please check.
1. Have you availed services from naukri.com (YES/NO) - Yes
2. Your email id - [email protected]
3. Contact number -

IMPOSTER DETAILS (Information regarding imposter - who charged you for job offer/threading)

o Website/email id - transfernaukri.in
o Contact name of imposter/number/email id - 8287341460
o Amount deducted - 29000/-
o Contacted regarding (job offer/threatening/other reason) - Job Offer
o Mode of transaction – (Online/NEFT/UPI, other) -Net Banking
Dear Dear Riya G,

With reference to your review posted on https://www.consumercomplaints.in we hope that we had been able to help you with resolution to your query.

We request you to mark the same as resolved.

Please feel free to write to us on [protected]@naukri.com mentioning https://www.consumercomplaints.in in the subject line for assistance required.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email :  [protected]@naukri.com
In case you are a free user, please write to [protected]@naukri.com
Naukri.com Customer Care's response, Aug 15, 2023
Verified Support
Dear Riya G,

We would like to share that the call is not associated/ part of Naukri.com (Info Edge (India) Limited) and this call was not made from Naukri.com or any of our associates.

Please refrain from taking calls from this agency / person as they might be misusing Naukri’s name and credibility.

We’ve received such complaints from other jobseekers as well in the past and on the basis of our findings we advise you to be wary of such emails and do not volunteer information on:

• Credit card numbers or bank details over phone or email
• Call back phone number
• Monetary transactions, money-transfers, or payment for job applications, conducting interviews, or any other such employment/recruitment related benefits
• Contact details for a guaranteed job or money to process visa for emigration

We advise you to exercise extreme caution before acting on any such fraudulent emails/calls and always check with the actual recruiter before paying for interview, offer letter, etc.

Naukri.com takes the best possible measures to protect the interest of our job seekers.

Please feel free to revert in case of any query and we would be happy to help you.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)
Email : [email protected]
In case you are a free user, please write to [email protected]

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