I recently purchased Naukri.com's Premium services, but unfortunately, I had a very disappointing experience. I requested that no changes be made to my profile without my approval, but the team went ahead and modified it without consulting me. As a result, the number of profile views dropped drastically, which contradicts the claims made at the time of sales regarding higher profile visibility.
Moreover, despite the team selecting all the industries for me, my profile views continued to drop, which was not what I was promised. When I tried to contact the customer support team for help, I found it difficult to get through to them, which added to my frustration.
Overall, I was not satisfied with the quality and professionalism of the services provided by Naukri.com's Premium service. If my concerns are not addressed satisfactorily, I may have to consider invoking the grievance redressal procedure or requesting a refund for the services purchased. Was this information helpful? | 
I express my sincere apologies for the displeasure caused to you.
In reference to our discussion, I would like to inform you that I have reverted on the mail shared by you. Kindly go through the same and kindly share the preferred time slot for callback.
Please feel free to write to us on [protected]@naukri.com mentioning https://www.consumercomplaints.in in the subject line for assistance required.
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
In case you are a free user, please write to [protected]@naukri.com