[Resolved] Naukri.com — extremely rude behavior of hr mr. rahul saxena of naukri.com

Annie11

from Kolkata, West Bengal

Address:	Kolkata, West Bengal
Website:	Naukri.com

I received a call from rahul saxena, hr, management department of naukri.com. His number is [protected]. He told me that my resume has been selected for a company. He asked me to pay ₹2150 online for further information and interview details. At this point i asked him to give me some time to consider the job, which he gave and he gave his personal number to call back when i am ready to apply. I called him back in half an hour and he told me all the details of how to do the registration and make the payment.

Later on, i called him back on his given number in an hour to say that i am not interested in prepaid job services, and want to pay after joining. When i said this, his tone of speaking changed completely.
He started shouting at me saying i wasted his time without any reason at all. When i told him is this the way he should talk? He didn't listen and kept on shouting at me.

I want to know at this point, it is his job to call the eligible candidates to inform them about jobs, he is not doing any favour for me. A company's representative cannot behave like this with his client, he doesn't have the minimum etiquette to deal with a candidate. It's his duty to tell the candidates about the offers and it is completely the candidate's decision if he/she wants to avail the offer or not. This guy, rahul saxena, was constantly hurrying me up saying i have to do the registration today only and make the payment today itself.

Please clarify me if this call was a fraud one, because i hope it was.

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Mar 2, 2019

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2019

Naukri.com Customer Care's response Dear Sir/Ma'am,

Thank you for registering your concern with Naukri.com

At the outset we would like to clarify that the calls from number ([protected]) has not gone from Naukri.com

Here the caller is using the name of Naukri.com to gain trust to try and offer himself legitimacy. Please avoid any contact with the caller in question.

On basis of past complaints from jobseekers, we encourage you to be wary of emails that

• Ask your personal, non-work related information such as Credit Card numbers or Bank information over phone or email
• Do not provide a call back phone number or provide contact information that is outside the country
• Ask for monetary transactions, money-transfers, or payment for Job Applications, conducting interviews, or any other such employment/recruitment related purpose
• Promise a guaranteed job
• Promise emigration and ask for money to process visa, etc.

Please go through our fraud alert page for further information. To verify if a Call has gone from Naukri.com you may authenticate the same at our Trust and Safety Page. As you might have received (or receive) emails from the imposters, kindly do report their complete details (Name, Mobile/phone Number, website or Email address) to us at [protected]@naukri.com

We would advise you to exercise due diligence before acting on any such. Please always check with the actual recruiter if you are asked to pay for interview, offer letter, etc. In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Team Naukri.com