[Resolved] Naukri.com — Fake call Regarding the job

Dhwani2704

from Bhopal, Madhya Pradesh

May 12, 2022

Website:

mininaukri.com

Today I received a call from a girl who said she was calling from naukri.com. She informed me that I had been shortlisted for three to four companies and that I needed to complete the process in order to move forward. She said to me that you will have to go to the link and then apply for a prime membership which is only Rs.10, I was a little confused by hearing that it was only Rs.10 so I asked her and she replied that this is the cost of each form you will be filling, as I had never received a call from naukri before so I didn't know the exact procedure and i thought maybe she is right. She sent me the URL via some random number, and I realized something was amiss, so i typed it into google and searched it, and guess what? It redirected me to naukri.com, which was enough to trick me, and I thought maybe this is authentic. I entered my card information, and when I clicked on otp for confirmation, I received a message from my bank with the name of some unknown organization and a request for Rs. 4688, at which point I understood it was a scam. That girl kept calling to see if it was registered or not, so I picked up the phone and began yelling at her, and she told me to please share the message with me so i could file a complaint with my company about some people misusing our website. I was so angry because of the way she was lying and asking for the message, and after I yelled at her, which was necessary, she told me to get lost and cut the call.
I am requesting to the naukri.com to please make your security strong s people are misusing your website which is pathetic and also if i am applying for a job on naukri how they are getting to know about that and they also finding our contacts from there. I was aware so i was not tricked by them but there are so many people out there who are facing these problems everyday and getting tricked by these people.
I would really appreciate if you look into this matter and I am also adding the number of the person who contacted me for your reference.
Got call from this No.: [protected]
Got message from this No: [protected]

Regards
Dhwani Sharma

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Jun 16, 2022

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

May 13, 2022

Naukri.com Customer Care's response Dear Customer,

Greetings from Naukri.com!

Reference to your concern, we request you to share your name, email id and contact number so that we can assist you accordingly.

Also, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com