[Resolved] Naukri.com — fast forward service- naukri.com | |||||
I have opted for fast forward service on 10th march and the services has been activated from 14th of march 2018. And after updating the paid service naukri team was supposed to mail me the job updates every tuesday and friday but with full disappointment i want to convey that after 14th march 2018, i have received the job alert only once Even after calling several times, team is still not sending mails. I have been told to expand the search criteria, which has been already done by me. But still disappointment exists. I am sorry to say but team is making fool of the customers just taking money and doing nothing. Pfa screen shots on job opportunities showing in naukri itself about team is doing nothing. If this is the case, l want my money back ({paid: rs 3, 535) Thanks Ravinder kaur Mob # [protected] Was this information helpful? | |||||
Jun 25, 2018 Complaint marked as Resolved Naukri.com customer support has been notified about the posted complaint. Verified Support May 24, 2018 Naukri.com Customer Care's response Dear Sir/Ma'am, Greetings from Naukri.com! Thank you for writing to us and bringing this to our notice. We would like to share that this call was not made from Naukri.com or any of our associates. Please refrain from taking calls from this agency / person as they might be misusing Naukri’s name and credibility. We’ve received such complaints from other jobseekers as well in the past and on the basis of our findings we advise you to be wary of such emails and do not volunteer information on: • Credit card numbers or bank details over phone or email • Call back phone number • Monetary transactions, money-transfers, or payment for job applications, conducting interviews, or any other such employment/recruitment related benefits • Contact details for a guaranteed job or money to process visa for emigration We advise you to exercise extreme caution before acting on any such fraudulent emails/calls and always check with the actual recruiter before paying for interview, offer letter, etc. Naukri.com takes the best possible measures to protect the interest of our job seekers. As you might have received (or receive) emails from the imposters, kindly do report their complete details (Name, Mobile/phone Number, website or Email address) to us at [protected]@naukri.com. Please write to us in case of any further assistance required Regards, Team Naukri Verified Support May 24, 2018 Naukri.com Customer Care's response Please ignore the above mail..Dear Sir/Ma'am, Greetings! We express our sincere apologies for the displeasure caused to you. Please share your customer code / transaction code or the registered email-id to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com. We would like to assure you that Naukri.com prides itself on being customer-centric Thanks & Regards Team Naukri | |||||
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