Naukri.com — I have done the payment but still services are not yet activated and some other account is being activated without my consent.

Naukri.com — I have done the payment but still services are not yet activated and some other account is being activated without my consent.

A Alok Kumatr Feb 21, 2023 Feb 21, 2023 This thread was updated on Feb 21, 2023

I have done a payment on 14th Feb to avail the paid services of Naukri.com. They took all payment in advance and asked me that they will activate the services within 4 days. Till today the services are not yet activate. its the seventh day. Secondly, I have asked them to activate one account (alokgaur6565) but they have activated another account and that too the service which I have not even requested. After talking to them, they are still saying that we don't know. we will discuss internally and will get back to you and it will take 2 more days. Regards Alok Kumar +95-[protected] Was this information helpful? No (0) Yes (0)
Naukri.com customer support has been notified about the posted complaint.
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Naukri.com Customer Care

from Delhi, Delhi

Feb 21, 2023

Verified Support

Dear Alok Kumar,

We express our sincere apologies for the displeasure caused to you.

Request you to share the registered email id or contact number so that we can assist you accordingly.

Happy to serve you!

Regards,
Shikha Pathak
Team Naukri
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)

Naukri.com Customer Care's response, Feb 22, 2023

Verified Support

Dear Alok Kumar,

Further to earlier mail. I request you to share details with us on [email protected] id mentioning your registered account number and email id as well as concern so that we can address the same at the earliest.

Regards,
Hari
Team Naukri
Toll Free Number - 1800 102 5557 & 1800 572 5557 (9.30 AM to 6.00 PM IST)
UAE Toll Free Number - +80 003 5703849 (9.30 AM to 6.00 PM IST)
International Clients - 91-120-4021100 (9:30 AM to 6:00 PM)