[Resolved]  Naukri.com — In the Portal it shows me a recruiter has contacted me via email but I am not receiving any email

Hello Team,

This is to inform you that, whenever I check my Portal it shows me that an recruiter has contacted me via email, but when I check my personal inbox I don't see any email from the recruiter.

Whereas I get the notification for the new job from the naukri.com

Email id - pratik.[protected]@gmail.com

For me this is a major issue.

I have also tried to call on the customer care number but it's of no use. Nobody is responding it.

Number[protected]

Requesting you to please look into this issue and solve the same as soon as possible, as I am missing lot of jobs opportunities.

Regards
Pratik Kedare
[protected] / [protected]
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Apr 15, 2022
Complaint marked as Resolved 
Naukri.com customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2022
Naukri.com Customer Care's response
Dear Pratik,

Greetings from Naukri.com!

We express our sincere apologies for the displeasure caused to you.

Please share your customer code / registered email-id, in case you are a paid jobseeker, to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as subject line.

In case you hold a free account with us, kindly mail your concerns to [protected]@naukri.com and respective department will revert to you in 2 working days.

We would like to assure you that Naukri.com prides itself on being customer-centric

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com
 
1 Comment

Comments

I'm facing the same issue, I'm just curious to ask, what I have to write at the place of protected via mailing my concern.
SHAYQUAH NAAZ's reply, Sep 23, 2023
please respond to this issue that I'm facing since last 2 months, please help

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