[Resolved]  Naukri.com — Lost hard earned money

I purchased a naukri fast forward service of rs 1067 on 7/20/2023 after which i got a call from a person and he said to buy another service, of rs 4720 (which come after deducting the above amount from the cost of the service).I paid (total rs 1067 + rs 4720) thorough phonepe upi and was not informed that this is not refundable, after buying II saw that this all services are just gimmick and they have taken my hard earned money.It is 7/21/2023 and I am asking them for refund but they are refusing, all my hard earned savings they are looting, Please help
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Aug 4, 2023
Complaint marked as Resolved 
Rs 4720 was refunded back to me
Naukri.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Rudra Ashutosh,

Greetings!

Thank you for contacting us.

In reference to your discussion with senior person from customer service department, we hope your concern is resolved.

In case any issue still persist kindly write to us on [protected]@naukri.com mentioning "Consumer Complaints" as Subject line and we will be glad to assist you.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email : [protected]@naukri.com
Rudra Ashutosh's [Complaint's author] reply, Jul 22, 2023
NO, actually i still want a refund of rs 4720 and go back to the 1067 rs service which i paid for, I was not aware of non refund policy and without my prior knowledge it is not valid, i think i will need to aapproach legal ways if its not refunded.
Dear Rudra Ashutosh,

With reference to your review posted on https://www.consumercomplaints.in we hope that we had been able to help you with resolution to your query.

We request you to mark the same as resolved.

Please feel free to write to us on [protected]@naukri.com mentioning https://www.consumercomplaints.in in the subject line for assistance required.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email : [protected]@naukri.com
In case you are a free user, please write to [protected]@naukri.com
Dear Rudra Ashutosh,

Greetings!

Thank you for contacting us.

In reference to our discussion, we hope your concern has been resolved.

In case any issue still persist kindly write to us on [protected]@naukri.com mentioning "Consumer Complaints" as Subject line and we will be glad to assist you.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email : [protected]@naukri.com
Dear Rudra Ashutosh,

With reference to your review posted on https://www.consumercomplaints.in we hope that we had been able to help you with resolution to your query.

We request you to mark the same as resolved.

Please feel free to write to us on [protected]@naukri.com mentioning https://www.consumercomplaints.in in the subject line for assistance required.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email : [protected]@naukri.com
In case you are a free user, please write to [protected]@naukri.com

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