[Resolved]  Naukri.com — Money Fraud. Refund

On 16/06/2021, I got a call from a number [protected]. She said she is Neha from naukri.com and my CV (Ref.id. 23567858
C.v.no.[protected] has been selected for a job and an interview was scheduled. Due to medical emergency I could not attend the interview that day. Today, on 17/06/2021 she texted me on what's app that I have wasted the time of the company and the company will file a legal action against me. So I have to pay a chalan of 10, 438 rupees and if I didn't pay the amount I will be banned for 7 years from applying for any job in any of the MNCs. I then mentioned her the reason and told her I cannot afford this I am a student only. She told me to call her and then said that I have to pay the registration fee of 1200 rupees which will be refunded by tomorrow or day after. This is the only solution she said. I did the same and paid the amount of 1200 rupees to no. [protected]. But now I came to know that it was a fraud as the number from which I got a call was not mentioned in the website of naukri.com and the email via which I received the Invoice of the payment was also not official. I don't want to loose my money. Please take a serious action against this and refund the amount that I paid.
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Jun 18, 2021
Complaint marked as Resolved 
I got call for refund and they told me to fill up the limit of 1200 rs cause below that no amount can be transferred I paid the amount and still waiting for the refund.
Naukri.com customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2021
Naukri.com Customer Care's response
Dear Surbhi,

Greetings from Naukri.com!

At the outset, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that “naurkirefunds.com" (Any other similar website) is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1:    Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2:     Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3:     Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4:     Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Naukri FastForward Customer Service
Info Edge India Ltd.
Toll Free Number[protected] &[protected].30 AM to 6.30 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Verified Support
Jun 19, 2021
Naukri.com Customer Care's response
Dear Surbhi,

Greetings from Naukri.com!

Please ignore the previous comment.

At the outset, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that this call is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1: Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2: Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3: Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4: Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Naukri FastForward Customer Service
Info Edge India Ltd.
Toll Free Number[protected] &[protected].30 AM to 6.30 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Complaint comments 

Comments

I am Sayali. I am from Mumbai. Such type of call cames to me and telling your profile has been selection for the post of accountant for the hdfc bank. But you have to pay the registration charges. Again they said to me after selection we have to pay bond agreement charges 6500 or 8500. I will pay the registration charges. But I am not ready to pay the bond agreement charges. Then I was tell to him I want to cancel this process then they said you have to paid cancellation charges 250. I was paid. Again they said you have to pay gst charges 288. I was also paid. Again said I have to pay 500 for service charge. I was paid. But again they said you have to pay again registration amt that may raise a some issues in handling for my profile. I have to pay that amt but there is some issues can be raised for their account. So I can say that I cannot pay the Amt to them then they will says no money shall be refunded to you. I will attached all payments proof as it below. Please help me getting this.

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