[Resolved]  Naukri.com — Money has been deducted from my account for the premium activation via phone call and the hrnaukripro.com

They asked us to pay the amount 0f Rs 49 for the premium activation service but the payment was not successfully done. then, later they debited the total amount of Rs 26, 100.

first, they called his name is mamta Ghosgarh and his phone number is [protected] and asked for the premium activation and send the hrnaukripro.com link for paying the amount of rupees 49, but the payment has not been done due to some technical issue. Then later amount rs, 10000 was deducted from my account, later they itself called (the number is [protected])in the profile of hrnaukri and informed me like because of some technical issues the amount has been deducted and then later send the hrnaukripro.com link for doing some process to crediting the amount of rs 10, 000, they credited the amount of 10, 000 and later they deducted the amount of 26, 100.
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Oct 4, 2022
Complaint marked as Resolved 
Naukri.com customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2022
Naukri.com Customer Care's response
Dear Bairavi,

Greetings from Naukri.com!

Thank you for writing to us and bringing this to our notice.

We would like to share that the call is not associated/ part of Naukri.com (Info Edge (India) Limited) and this call was not made from Naukri.com or any of our associates.

Please refrain from taking calls from this agency / person as they might be misusing Naukri’s name and credibility.

We’ve received such complaints from other jobseekers as well in the past and on the basis of our findings we advise you to be wary of such emails and do not volunteer information on:

• Credit card numbers or bank details over phone or email
• Call back phone number
• Monetary transactions, money-transfers, or payment for job applications, conducting interviews, or any other such employment/recruitment related benefits
• Contact details for a guaranteed job or money to process visa for emigration

We advise you to exercise extreme caution before acting on any such fraudulent emails/calls and always check with the actual recruiter before paying for interview, offer letter, etc.

Naukri.com takes the best possible measures to protect the interest of our job seekers.

Please feel free to revert in case of any query and we would be happy to help you.

Regards,
Team Naukri
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com
In case you are a free user, please write to us on [protected]@naukri.com
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