Naukri.com — Not issuing refund amount

Hi Team,

I got interview letter from Naukri for HDFC HR post on Sep19th Monday. Next day i got call from this number ([protected]) and he said he from naukri HR department and asked me to pay amount 1500 for the interview and this amount will refundable after the interview in this first step he dint mentioned any amount except this 1500. I paid the amount and sent the the pay slip for the below mentioned Account which he provided me .

Account name-Naukri
Bank Name -Canara Bank
Account Number[protected]
IFSC-CNRB0003203
Recipient Name- Ramji Yadav
After the first round telephonic interview with HDFC HR i got confirmation that i got selected for the interview. This informed by Suresh Reddy ([protected]) And he asked me to share my all education document including ADHAR, PAN along with amount 6500 for document verification he said.

In this time i was not willing to pay this much 6500 amount and i rejected the offer due to this hence i informed them to refund my first amount 1500.

They tried to forced me to pay the second amount but idint paid and i requested them for my refund amount 1500 from 20th Tuesday to till they are not refunded my money continuously telling excuses when we contacting them. From today there is no response from them.

I need my money back, Hope you are help me to get this issue fixed.

Attached screenshots for reference.

Please help!

Thanks and Regards
Malu
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Naukri.com customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2022
Naukri.com Customer Care's response
Dear Malu,

We thank you for writing to us. Kindly share below details with us.

Have you availed Services from naukri.com (YES/NO) -

Your email id -
Contact number -

IMPOSTER DETAILS (Information regarding imposter - who charged you for job offer/threading)

Website/email id -
Contact name of imposter/number/email id -
Amount deducted -
Contacted regarding (job offer/threatening/other reason) -
Mode of transaction – (Online/NEFT/UPI, other) -

Further, we would like to share that the call is not associated/ part of Naukri.com (Info Edge (India) Limited) and this call was not made from Naukri.com or any of our associates.

Please refrain from taking calls from this agency / person as they might be misusing Naukri’s name and credibility.

We’ve received such complaints from other jobseekers as well in the past and on the basis of our findings we advise you to be wary of such emails and do not volunteer information on:

• Credit card numbers or bank details over phone or email
• Call back phone number
• Monetary transactions, money-transfers, or payment for job applications, conducting interviews, or any other such employment/recruitment related benefits
• Contact details for a guaranteed job or money to process visa for emigration

We advise you to exercise extreme caution before acting on any such fraudulent emails/calls and always check with the actual recruiter before paying for interview, offer letter, etc.

Naukri.com takes the best possible measures to protect the interest of our job seekers.

Please feel free to revert in case of any query and we would be happy to help you.

Regards,
Team Naukri
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com
In case you are a free user, please write to us on [protected]@naukri.com
Sep 27, 2022
Updated by memaalu
Have you availed Services from naukri.com (YES/NO) -YES

Your email id [protected]@gmail.com
Contact number -[protected]
IMPOSTER DETAILS (Information regarding imposter - who charged you for job offer/threading)

Website/email id -NAUKRI HR.[protected]@gmail.com
Contact name of imposter/number/email id -[protected], [protected]
Amount deducted -1500
Contacted regarding (job offer/threatening/other reason) -Job Offer
Mode of transaction – (Online/NEFT/UPI, other) -ONLINE(Google Pay)
Oct 04, 2022
Updated by memaalu
Hi Team,

Do you have any update on this complaint ?

Regards,
Malu
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