Naukri.com — pathetic quality of service and incompetent service

I have taken a full fledged naukri premium package, involving every possible thing being offered by them, because apparently they would customize the resume, the job alerts and whatnot.
After almost a month of to and fro, i am yet to get a satisfactory resume from their so called experienced content writers, who don't have a sense of how to maintain consistency throughout a section. They are just copying and pasting the contents of cv i had originally provided, in a colourful format, that's it. Their own ats system shows it to be below average quality resume.
The job alerts which are apparently customised as per my resume/key words highlighted, are completely irrelevant w. R. T. Sector, package and even gender.

I feel i have made a blunder taking these services.