Naukri.com — Poor customer service | |
To whom it may concern
I am one of those customer affected by the poor services rendered by your agents.In the month of November Naukri agent Kaynat had approached me t sign up for fast forward services and I took some time to think about the whole affair.However subsequently every other day either Kaynat or other agents use to keep calling me.At one time if I am not mistaken it was shwetha spoke to me regarding this matter and finally I was forcefully convinced by Dhakshish if I am not mistaken to sign up and he did not give up till I made the payment the same day itself.
And that is it the so called services rendered by your organization.I had emailed Kaynat and there was no response from her either.
Now I would like to understand is this how the company works as such that once you get the customer to make the payment and there upon there is no further service rendered, I was not employed at that point of time and paying that amount was quite a big sum to me and till today I am left standing without any response or query from your side.As per our conversation with your staff I was informed that this is open for a period of 6 months and by which time if I do not gain employment the money will be refunded and I want my refund.I know there are a lot of customers out there who would like to gain employment in Gulf countries and these people will be conned by signing up with your services.I hope that people are informed that the service rendered by you is so poor and that once payment is made there will be no correspondence after that.
I want my complaint to be addressed and I get a suitable response or I would like a complete refund of the payment made thereof.
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Comments
Very poor services.Once payment is made you will never hear from the staff after that even respond to your mails are not done.
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