Naukri.com — poor paid services and customer service

As a 6 month paid member for spotlight services along with resume writing I have had a very poor experience with your consultancy services.
Earlier I also paid for 3 month spotlight services, not any single response. Just few marketing calls for some products (personal loan, training Programme etc)
I tried to highlight this to the sales guy "Gautam Mishra" he had only one answer for me "sir your profile is already highlighted". This is how you treat your premium customers?
I would never recommend Naukri gulf to anyone in my network.
This is not about me only, there are other people I know who are putting their hard earned money in your company in a hope of getting better opportunities. Don't break our trust on you.
I would like you to escalate this matter to your management and find some solution to refine this process.
Unfortunately I am not in India, or else I would have personally visited your office and highlighted this to the management. Looking forward for prompt responses.
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Naukri.com customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2019
Naukri.com Customer Care's response
Dear Amrit,

Greetings!

We express our sincere apologies for the displeasure caused to you.

If you are a paid user of Naukri.com, please share your customer code / transaction code or the registered email-id to help us check your profile and address your concerns.

Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as Subject line.

We would like to assure you that Naukri.com prides itself on being customer-centric

Thanks & Regards
Team Naukri
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