[Resolved]  Naukri.com — Profile highlighter package

Customer Code: 110314CS477752

Request for refund $250

1).
When your salesperson selling your package with promise to do everything. (Means resume service, display resume in TOP clints, attract companies, specify location employers’ attraction.)

“This is the words they use - Sir you don’t have to do anything. “

2).
I am based in Montreal, Quebec, Canada.
I paid $290 USD for Naukari.com Services.
PDF attached.

Unfortunately, as an Indian it’s hard for me to write this BUT India based naukari.com team need some training.
On How to handle north American clients on their respective City OR country time.

First time they called me 11:30pm night.
After informing them again they called me 2:45am mid night.

I would like to take this to the Naukari.com Senior management to find a permanent solution.
OR
You can please help me.

Stay Safe

Thank you
Best Regards,
Kandarp
+[protected]
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Apr 26, 2022
Complaint marked as Resolved 
Naukri.com customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2022
Naukri.com Customer Care's response
Dear Kandarpkumar Dave,

Greetings from Naukri.com!

Reference to your concern, we request you to share your preferred time in between 9:30 AM to 6 PM IST so that we can speak to you to address your concerns.

Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as subject line.

We would like to assure you that Naukri.com prides itself on being customer-centric

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com
 
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