[Resolved]  Naukri.com — promised services not activated

Address:

Hyderabad, Telangana, 500009

Hi

After many conversations with the naukri.com sales guy who repeatedly followed up on calls and promised to send us alerts within hours of posting twice a week and increase visibility to recruiters, we paid up 10800 and subscribed to the service in dec 2018. We were told that once the resume is activated, the 6 months period would begin. But sadly today in feb 2019, we have not yet got the service we were promised.
1. There are no vacancy alerts being posted to us.
2. The date of payment is being reflected as date of 6 months activation period.
3. No one attends calls
After trying to reach the naukri people for 2 weeks, i finally got the service team, only to inform me that the service to send alerts within hours of posting is not a part of the package and that must have just been a sales pitch!!!

Isn't that blatant cheating. I paid up only for seeing vacancies as they arise and not for donating to the company. If the sales pitch is a lie, i would like a refund of my money back immediately. Not expected to be conned by a company like naukri.com.