Naukri.com — refund for paid service

I availed paid service in naukri it was effective from 3 months back. Today i received a call from naukri team stating we will refund the money. But i have lost 20000. My concern is how my details are hacked from naukri. It is clearly showing that our details are not secure. I need my amount. Please help me on this.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Sir,

Greetings from Naukri.com!

Thank you for writing to us and bringing this to our notice.

We would like to share that this call was not made from Naukri.com or any of our associates.

Please refrain from taking calls from this agency / person as they might be misusing Naukri’s name and credibility.

We’ve received such complaints from other jobseekers as well in the past and on the basis of our findings we advise you to be wary of such emails and do not volunteer information on:

• Credit card numbers or bank details over phone or email
• Call back phone number
• Monetary transactions, money-transfers, or payment for job applications, conducting interviews, or any other such employment/recruitment related benefits
• Contact details for a guaranteed job or money to process visa for emigration

We advise you to exercise extreme caution before acting on any such fraudulent emails/calls and always check with the actual recruiter before paying for interview, offer letter, etc.

Naukri.com takes the best possible measures to protect the interest of our job seekers.

As you might have received (or receive) emails from the imposters, kindly do report their complete details (Name, Mobile/phone Number, website or Email address) to us at [protected]@naukri.com.

Further, you may call us on toll-free no.[protected] as well for any clarification.

Please write to us in case of any further assistance required

Regards,
Team Naukri
atchaya18's reply, Jun 12, 2020
Dear Naukri,

You are telling like "Please refrain from taking calls from this agency / person as they might be misusing Naukri’s name and credibility".

I have a question really you guys are indias no1 job site ?? since you're a big company can't you even find those cheaters? They are using your name not glassdoor or indeed or anything, they are using, only naukri, this means there is some error in naukri, they took resume only from naukri not other job sites. it means you guys are careless with our resumes

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Naukri.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    2710
    Pending
    587
    Resolved
    1595
    Naukri.com Phone
    +91 12 0404 9800
    Naukri.com Address
    A-88, Sector-2, Noida, Uttar Pradesh, India - 201301
    View all Naukri.com contact information