[Resolved]  Naukri.com — Refund of money for fast forward services

Hi, I purchased a service of rs 1067 on naukri.com on 20 jul 2023, after an hour i got a call from a person and he instructed me that i should buy another service of rs 4720.after purchasing, i was not at all satisfied with the services listed there.so i contacted them within some time and asked for refund but they cut my call.They did not clearly mentioned that they have no refund policy .Now my 6000rs are at stake..please help me get my refund
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Aug 4, 2023
Complaint marked as Resolved 
received refund of rs 4720
Naukri.com customer support has been notified about the posted complaint.
Complaint comments 

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Dear Rudra Ashutosh,

Greetings!

Thank you for contacting us.

In reference to your discussion with senior person from customer service department, we hope your concern is resolved.

In case any issue still persist kindly write to us on [protected]@naukri.com mentioning "Consumer Complaints" as Subject line and we will be glad to assist you.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email : [protected]@naukri.com
Dear Rudra Ashutosh,

Greetings!

Thank you for contacting us.

In reference to your concern, we tried contacting you on number ([protected]) to address your concern but we were unable to get in touch with you, as the number is switched off.

However, we would like to inform you that we will again give you callback to discuss your concern regarding the paid service.

In case any issue still persist kindly write to us on [protected]@naukri.com mentioning "Consumer Complaints" as Subject line and we will be glad to assist you.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email : [protected]@naukri.com

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