Naukri.com — Service canceled still they are deducting money

I have registered for the naukri fast forward service, my email address is mayurkhatri13.[protected]@gmail.com; but I did not find it useful. So, I canceled the same. And I received the confirmation mail as well. But today they have again deducted money from my account. Please cancel this . As it seems like they just want to take our hard earned money.
Was this information helpful?
No (0)
Yes (0)
Naukri.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear CA Mayur Khatri,

We tried calling you to address your concern but call went unanswered. We will again connect to you today to address your concern.

Moreover, we would like to inform you that the auto renewal for monthly subscription is cancelled. There will be no auto deductions going forward.
 
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email :  [protected]@naukri.com
In case you are a free user, please write to [protected]@naukri.com
Dear Dear CA Mayur Khatri,

In reference to our discussion, we would like to inform you that we are offering you refund of Rs.396 for the current month transaction. Kindly share your confirmation so that we can initiate the refund.

With reference to your review posted on https://www.consumercomplaints.in we hope that we had been able to help you with resolution to your query.

We request you to mark the same as resolved.

Please feel free to write to us on [protected]@naukri.com mentioning https://www.consumercomplaints.in in the subject line for assistance required. In case you are a free user, please write to [protected]@naukri.com.

 
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email :  [protected]@naukri.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Naukri.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    2710
    Pending
    587
    Resolved
    1595
    Naukri.com Phone
    +91 12 0404 9800
    Naukri.com Address
    A-88, Sector-2, Noida, Uttar Pradesh, India - 201301
    View all Naukri.com contact information