[Resolved] Naukri.com — Services hired and results promised but absolutely no results at all

RAJEEV3087

from Pune, Maharashtra

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.naukri.com

I hired following services from Naukri Team based on promise that I will be able to get more premium services and chances of getting job will be more.

Services Purchased
1. Visual for senior level (8+ yr) - Profile Highlighter Value pack -
2. Resume Display for 6 months for Profile Highlighter Value pack
3. Recruiter Connection 6 months - Profile Highlighter Value pack
4. Cover letter - Profile Highlighter Value pack - This writing is OK

These services were taken on 7th November 2016 and till date not a single employer has contacted me for my applications made.
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I am totally dis-satisfied on Naukri over false promises over services which were promised to me which were result bound but nothing ( Not a single call or e-mail from recruiter ) has happened so far and to my surprise it is atrocious to mention your false promise to some like me who spent their hard earned money in STUPID facility like these promises.

To my surpise I am yet to get ATLEST ONE RESPOSE from any of the recruiter after making more than 145 applications suiting my profile. Looks like their all positions are totally false and they do not exists and their promise to sell your services giving false and rosy picture needy very senior Professionals like us and cheat us on our funds.

I wish to display this information on the web explaining my difficulties and my suffering if you deny to refund my amount of Rs.7688/-

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May 10, 2017

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2017

Naukri.com Customer Care's response Dear Sir,

Greetings form Naukri.com!

We are in receipt of your mail and deeply regret that you have not received enough job responses. We however wish to state that Naukri.com tries its best to have its job seekers placed in the best of firms by giving visibility and accessibility to their profiles but in no ways guarantee a job or responses.

We only act as a medium / facilitator between candidate and jobseekers and does not influence or contact any recruiter for placing candidates. Economic market condition, jobs availability and profile matching are some of the key factors affecting responses.

We would suggest you to mention as many functional areas in the key skills section as possible for the profile to come up during searches by recruiters.

We also recommend you to keep updating your displayed resume frequently to keep the profile fresh and enhance visibility and exposure. Please follow the steps given below to refresh/update your displayed resume:

1. Login to your mynaukri account with username and password
2. Click on “view & update” under mynaukri Home (on the left hand side)
3. Click on the subheading that you wish to update and “save” the changes

We would request you to continue to apply to your weekly jobmails on an ongoing basis.

We wish you luck in your job search!

We would like to assure you that Naukri.com prides itself on being customer-centric.

Naukri.com takes the best possible measures to protect the interest of our job seekers.

Please feel free to revert in case of any query and we would be happy to help you.

Thanks & Regards,
Team Naukri
Toll Free- [protected]