[Resolved] Naukri.com — subscription inactive after payment

ruks S

from Bengaluru, Karnataka

Website:

naukri.com

Paid rs 8377 for a 7 days resdex usage on 25th jan 2018 with transaction id:[protected]. It is still inactive, even after verification of kyc documents completed successfully. I have made multiple calls, mails and following up daily but i get only standard response of its being looked into by concerned team. No details about this 'team' is also shared. They say we'll call back in 5 mins and then vanish. No refund either

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Mar 17, 2018

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2018

Naukri.com Customer Care's response Dear Sir / Mam,

Greetings from Naukri.com!

We express our sincere apologies for the displeasure caused to you.

We would like to assure you that Naukri.com prides itself on being customer-centric. Your concern has been forwarded to the respective department to act on it at the earliest.

Thanks & Regards,
Team Naukri