[Resolved]  Naukri.com — to get refund priority job applicant subscriber naukri

First time in my life, i fall in a fraud subscription believing in this no.1 website.
ie. none of the service for the valuable money that i paid was not taken care.

My status page was dead for one week simply showing active.finally i made a mail.then i get a call.but the voice did not attend my issues regarding the priority applicant service that i subscribed instead start talking about the benefits of other services.then i asked her, what about the present service?.then she replied that your salary, position and other requirements are not suited to get benefits of this subscription.

but no where in the service description it is mentioned any such limits or else.
so it is a better customer relation to refund the money for such a no.1 website.
i do mail till the end ie. CEO level, and i have got a reply that we do not want to loose our valuable customer.(saying that you can loose your money, no problem).
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Jul 13, 2019
Complaint marked as Resolved 
Naukri.com customer support has been notified about the posted complaint.
Verified Support
Jun 11, 2019
Naukri.com Customer Care's response
Dear Sir/Ma'am,

Greetings!

We express our sincere apologies for the displeasure caused to you.

If you are a paid user of Naukri.com, please share your customer code or the registered email-id to help us check your profile and address your concerns.

Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as Subject line.

We would like to assure you that Naukri.com prides itself on being customer-centric

Thanks & Regards
Team Naukri
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