[Resolved] Naukri.com — Unauthorized Debit Amount from My Account for Naukri Fastforward Service

M.Mohamed Kadar Basha

Sep 1, 2023

Address:

43,psn nagar,4th street.

I would like to make it clear that I did not authorize or subscribe to the Naukri Fastforward service. The deduction of funds from my account without my knowledge, consent, or any prior communication is a clear violation of my banking rights and has caused significant inconvenience.

I kindly request Naukri.com to investigate this matter promptly and take immediate actions to reverse the unauthorized debit and refund the deducted amount to my SBI account. I expect a thorough examination of this issue and request that you keep me informed throughout the resolution process.

I look forward to your prompt response and resolution of this matter. You may reach me at [protected] or [protected]@gmail.com for any further information or clarification.

Kindly deactivate Naukri fast forword service Refund my amount to my Account and arrange a callback to my number for further enquiries [protected].

Thanks.

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Oct 5, 2023

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2023

Naukri.com Customer Care's response Dear M.Mohamed Kadar Basha,

Greetings!

Thank you for contacting us.

We express our sincere apologies for the displeasure caused to you.

With reference to your telephonic discussion, I would like to inform you that we are processing a refund of INR 890 against the service availed by you and same will be credited to your account within 8-10 business days( business days are excluding weekend & public holidays).
Kindly write to us on [protected]@naukri.com mentioning "Consumer Complaints" as Subject line and we will be glad to assist you.

Alternatively, you can also call us on below number for quick resolution.

Regards,
Noor Jahan
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email : [protected]@naukri.com

Verified Support

Sep 04, 2023

Naukri.com Customer Care's response Dear M.Mohamed Kadar Basha,

With reference to your review posted on https://www.consumercomplaints.in we hope that we had been able to help you with resolution to your query.

We request you to mark the same as resolved.

Please feel free to write to us on [protected]@naukri.com mentioning https://www.consumercomplaints.in in the subject line for assistance required.

Regards,
Noor Jahan
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email : [protected]@naukri.com
In case you are a free user, please write to [protected]@naukri.com