[Resolved]  Naukri.com — Zero Search Appearance of Naukri Profile

Hello,
I am Turna Bakshi. I have an active profile on Naukri.com since September, 2021. Within 20-25 days I got an offer from Stravie through Naukri, and I was hired by them. Thereafter, I was not so active on Naukri for a few months. I got back to Naukri towards the beginning of April and updated my profile. However, it's been almost a month but my profile's search appearance has remained zero. I would like to mention that I log in to Naukri everyday, at least twice or thrice. Also, I frequently update my Naukri profile. Moreover, I randomly applied to some companies, only to make my profile active. Two of them have also contacted me via email. Still, search appearance is zero. Also, my Naukri inbox is shown to have no messages. I hope I have been able to explain my issue clearly. I request you to give me a way out. Thank you.
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May 28, 2022
Complaint marked as Resolved 
Naukri.com customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2022
Naukri.com Customer Care's response
Dear Turna Bakshi,

Greetings from Naukri.com!

We express our sincere apologies for the displeasure caused to you.

Please share your customer code / registered email-id, in case you are a paid jobseeker, to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as subject line.

In case you hold a free account with us, kindly mail your concerns to [protected]@naukri.com and respective department will revert to you in 2 working days.

We would like to assure you that Naukri.com prides itself on being customer-centric

Regards,
Neha Arora
Team - Customer Service
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com
 
2 Comments

Comments

it's been almost a month but my profile's search appearance has remained zero. I would like to mention that I log in to Naukri everyday, at least twice or thrice. Also, I frequently update my Naukri profile. Moreover, I randomly applied to some companies, only to make my profile active. Also, my Naukri inbox is shown to have no messages. I hope I have been able to explain my issue clearly. I request you to give me a way out. Thank you.
I have an active Naukri.com profile which I regularly update and log in to daily. Despite this, my search appearances have remained at zero for almost a month. I also apply to jobs frequently, but there has been no change in my profile visibility, and my Naukri inbox shows no messages. I would like help resolving this issue.

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