Naukri.com — complaint

Himanshu Varshney

from Mumbai, Maharashtra

Address:

Media Enclave Sector 6 Vaishali, मीडिया एंक्लेव सेक्टर 6 वैशाली, Ghaziabad, Uttar Pradesh, 201010

Dear Sir/Madam,

I have taken a service of Resume writing from Nakuri. com on 16th Jul 19. I have paid INR 4021 for this service. I have discussed with Nakuri executive (Mr. Abhishek Kumar Rai) regarding the benefits. He told me that they will do changes in future after finalizing as well. I have received my resume and many calls from their representative regarding final approval. I approved it but after carefully checking there are grammatical mistakes in that resume. I have reverted to them but they have not reverted and answered. on 14th Aug 19, I called on customer care and getting different answer from them. As per them, they are not allow any change after finalizing.Kindly take this matter on high priority and resolve it.
My question:- We are taking service because we were not good in resume writing. how could experts did grammatical mistakes in resume writing?

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Naukri.com customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2019

Naukri.com Customer Care's response Dear Sir/Ma'am,

Greetings!

We express our sincere apologies for the displeasure caused to you.

If you are a paid user of Naukri.com, please share your customer code or the registered email-id to help us check your profile and address your concerns.

Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as Subject line.

We would like to assure you that Naukri.com prides itself on being customer-centric

Thanks & Regards
Team Naukri

Aug 26, 2019

Updated by Himanshu Varshney Dear Sir/Madam,

Kindly see below details.

customer code :- 190716CS4536999
My mail id :- himanshu.[protected]@mail.com